How fast is the text back?
About ten seconds after the missed call. Fast enough that the caller is usually still holding their phone.
Do I have to change my phone number?
No. You keep your number, your carrier, and your phone. Setup is one call forwarding setting that only kicks in when you don’t answer. Takes about two minutes and we walk you through it.
Why does it take a few days before texting goes live?
US carriers require every business that sends texts to register first. It’s called A2P 10DLC and it’s the same rule for everyone, us included. We file it for you on day one. Approval usually takes a couple of days, occasionally up to a week. Your forwarding and calendar get set up in the meantime so you go live the moment carriers approve.
Is texting people back like this legal?
Yes. We text people who just called your business, which is about as clear as consent gets. Every first message identifies your business and includes opt out instructions, and STOP always works. We don’t send anything outside 8am to 9pm in the recipient’s time zone.
What if I use Jobber or Housecall Pro?
Their missed call text back only works inside their system, and it sends a static text. Ours works with whatever you run, has an actual conversation, and books the job. If you love your FSM, keep it. We’ll push booked jobs to you.
What about my Thumbtack or Yelp leads?
You already paid for those. Thumbtack charges you the moment a customer reaches out, whether you answer or not, and shares that lead with several other pros. Yelp bills the click when someone taps to call you, answered or not. Both platforms also rank you by how fast you respond. BusyCrew catches the calls they send to your line, so the leads you bought stop dying in voicemail and your response stats improve.
What if the AI books something wrong?
You set the rules: your hours, your service area, the jobs you take. The AI only books inside them. Anything it can’t handle gets handed to you with the full conversation attached. And real emergencies never get booked, they ring you immediately.
What does canceling look like?
On monthly: cancel anytime, your forwarding turns off, done. No contract, no exit fee. On quarterly: you get a 21 day money back guarantee, then the quarter is nonrefundable, and you can cancel the next renewal anytime. The Friday report exists so you never have to wonder whether it’s worth keeping.