Setup

We do the configuring. You confirm.

Start with your website. BusyCrew reads it and fills out most of this form for you. The only questions left are the ones the internet can't answer.

1. Your website

Website or Google Business Profile link

No website? Skip ahead, the form works either way.

2. Your business

Business name Trade Business phone (the line customers call) Service area (cities or counties) Business hours Average job value ($) Legal business name as on your EIN letter / LLC filing — for carrier text registration EIN (federal tax ID) needed to switch on text-back; voice works without it

3. What the internet can't know

Your name Your cell (emergency alerts go here) Email How'd you hear about us?

Emergency words that should ring you instead of booking How should we tell you about a new appointment? Pick everything you want. The details come through either way, this is just where. Text me Email me Just put it on my calendar Send it to my office manager If someone else should get them, who? Questions your customers always ask, and how you want them answered Free text. Whatever comes up on the phone every week: do you charge for estimates, how soon can you come out, do you do warranty work, do you finance, what areas are you in. One per line, answer after the question.

We already pulled your services, service area and hours from your website, so you don't have to retype them. Anything above that we got wrong, just fix it — and the questions box is the one thing we genuinely can't guess.

I agree to the Terms of Service and Privacy Policy, and I'm authorized to set this up for my business.

Heads up on timing: your phone gets answered and your missed calls get texted back from day one. Carriers require every business that sends texts to be registered, so we file that for you and manage it in the background.